Shipping policy

 

Diamond Perfume

1. Shipping Locations

  • Shipping available across all Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, Umm Al Quwain.

2. Delivery Time

  • Standard Delivery: 1–3 business days within UAE.

  • Same-Day Delivery: Available in major cities (e.g., Dubai, Abu Dhabi) if order placed before a cut-off time (often 1–2 PM).

3. Shipping Charges

  • Free shipping on orders above AED 100–250.

  • AED 10–30 for orders below the free shipping threshold.

  • Express/same-day delivery might incur an extra charge.

4. Courier Partners

  • Local couriers like Aramex, Fetchr, Emirates Post, or Careem Delivery.

5. Order Tracking

  • Tracking number provided via SMS or email once the order is shipped.

6. International Shipping

  • If Diamond Perfume offers global delivery: shipping fees vary by destination, and customs duties may apply.

7. Delivery Issues

  • Undeliverable packages due to incorrect address may be returned to sender.

  • Re-delivery attempts may incur additional fees.

8. Return/Exchange Policy (Usually Related)

  • Perfume items typically non-returnable if opened.

  • Returns accepted within 7–14 days if sealed and unused.